Freepost Digital Media – Frequently Asked Questions (FAQ)
General
1. What is Freepost Digital Media?
Freepost is a digital marketplace and classified platform where users can buy, sell, promote, and discover products and services.
2. Is registration free?
Yes. Creating a Freepost account is free.
3. What can I sell?
Eligible products and services that comply with our policies, including digital products, software, apps, games, templates, courses, creative assets, and other permitted offerings.
4. How do I become a seller?
Create an account, complete any required verification, and start listing eligible products.
5. How do I purchase a product?
Select the product, complete payment using a supported payment method, and follow the delivery instructions.
6. When will I receive my digital product?
Most digital products are delivered immediately after successful payment unless otherwise specified.
7. How do I contact a seller?
Use the messaging or contact options provided within the platform.
8. What payment methods are supported?
Available payment methods are displayed during checkout and may vary by location.
9. Can I request a refund?
Refund requests are handled according to the Freepost Refund Policy and the circumstances of the purchase.
10. How do I report abuse or suspicious activity?
Use the in-app reporting feature or contact Freepost Support with the relevant details.
11. How do I reset my password?
Use the “Forgot Password” option on the login screen and follow the verification instructions.
12. How can I contact Freepost Support?
Visit the support section on the Freepost website or email support@freepostonline.com for assistance.
